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Tech Assistant — IT company in Lucknow, India

At Tech Assistant, we craft innovative digital solutions that empower businesses to grow, adapt, and lead in a fast-changing world.

For Tech Assistant Queries:connect@techassistant.co.in |+91 9026849414

MMIG 606/2, Phase 2, Tikait Rai Awasiya Yojna,
Sheetla Devi Ward, Lucknow 226017,
Uttar Pradesh, India

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Zomato Alternative · Petpooja POS · QuickBite Case Study

Stop Paying 28% to Aggregators — Run Your Own Ordering App

We built QuickBite Foods' ordering platform in Lucknow — a restaurant moved from WhatsApp + phone orders to a full app with UPI payments, real-time tracking, and a kitchen display system. Their staff stopped losing orders and their repeat customers climbed because each customer now got their own account with saved preferences. If Zomato and Swiggy are taking 28% of every order you receive, that's the problem we solve. Your own branded platform, keeps 100% of revenue on direct orders.

Get Free ConsultationSee Our Portfolio

What We Offer

Comprehensive solutions tailored for Indian businesses

01

Commission-Free Branded Ordering

Your own web + iOS + Android ordering app. No 28% aggregator cut on direct orders. Most restaurants keep Zomato/Swiggy for discovery but push repeat customers to the direct app with a ₹50 off first-order coupon. Typical result: 30-40% of orders flow direct within 3 months, saving lakhs per month.

02

Kitchen Display System (KDS) That Actually Ships Orders

Digital ticket board for the kitchen — order appears, timer starts, stations light up when their items are ready, manager sees delay warnings. Station-wise routing (tandoor, fryer, cold station), preparation time tracking, and a physical bell ring when orders stall. Every feature was added after a real QuickBite kitchen pain point.

03

Petpooja · Posist · UrbanPiper Integration

Your new ordering app talks to your existing POS. We've integrated with Petpooja (the most common in India), Posist, UrbanPiper, Torqus, LimeTray, and Rista. Online orders flow straight into your POS — no duplicate entry, no lost tickets, no end-of-day reconciliation nightmare.

04

Live Tracking + Rider Apps

Customer tracks the rider on Google Maps in real time. Rider app with order assignment, turn-by-turn navigation, proof-of-delivery photo capture, and earnings dashboard. Integrate with Dunzo, Shadowfax, or run your own fleet — we've built both variants and will tell you which fits your volume.

05

QR Dine-In Ordering + Table Management

Customer sits down, scans a QR sticker on the table, browses the menu, orders, and pays via UPI — no waitstaff bottleneck. Table turnover goes up 20-30% during peak hours. Works alongside delivery, takeaway, and dine-in on the same platform. Also handles reservations and waitlist.

06

Loyalty, Coupons & WhatsApp Marketing

Points-based loyalty, referral rewards, first-order discounts, birthday offers, flash sales, and percentage/flat coupons — all configurable from your admin panel. WhatsApp Business API integration pushes order confirmations, delivery updates, and win-back campaigns. Pairs with our digital marketing service for paid growth.

What We Build

Exactly what you'll get when you hire us

Every stop paying 28% to aggregators — run your own ordering app engagement is scoped around real business outcomes — not hours burned. Here's what lands in your hands.

  • Branded ordering apps that bypass Zomato/Swiggy commissions entirely.
  • Kitchen Display Systems (KDS) with order queuing and prep time tracking.
  • Cloud kitchen management — multiple brands from a single operational setup.
  • Live delivery tracking with rider apps and customer notifications.
  • POS integration with Petpooja, Posist, UrbanPiper, and Torqus.
  • Loyalty programs, coupons, and repeat-customer analytics.
Tech StackBattle-tested tooling

We pick the right tool for the job, not the trending one. Every stack below is something we ship to production every week.

React NativeApp
Next.jsWeb
PetpoojaPOS
PosistPOS
RazorpayPayments
Google MapsLocation
Socket.ioRealtime
FirebaseBackend
Production-grade since 2023Talk to our tech lead

Our Process

How we deliver excellence for our clients in India

01

Restaurant Walk-Through

Our product lead visits your restaurant (or does a Zoom tour) — kitchen layout, current POS, delivery process, peak-hour choke points. This is why our builds don't miss basics like 'the tandoor doesn't have a screen so KDS needs audio alerts'.

02

Menu Import + Staging App

By week 1 your staging app has your actual menu imported, priced in INR, with real photos. You and your kitchen team test it on phones we provide, place dummy orders, and we watch where it breaks in the real kitchen flow.

03

POS Integration + Payment Testing

Week 2-3 we wire up Petpooja/Posist/UPI/Razorpay and place real ₹10 orders that actually charge a card and hit your existing POS. Every edge case (refund, partial refund, COD reconciliation) is tested before go-live.

04

Soft Launch + Kitchen Training

Day-1 launch to a limited radius (3km, peak hours only) with our team on WhatsApp standby. We train your kitchen staff on KDS, your riders on the driver app, and your cashier on the admin panel. 30 days of hypercare, then maintenance via our managed IT services.

Portfolio

Our Past Work

Real food ordering projects we've shipped for clients across India and abroad.

See all projects
Mobile & Tools

LudoChampai

Real-money Ludo gaming platform with Android & iOS apps, tournaments, and wallets.

React NativeNode.js
Mobile & Tools

Cube Telecom

Telecom service portal with mobile recharge, bill payments and plan management.

ReactAPIs
Mobile & Tools

QuickBite Foods

Food ordering app with UPI, real-time order tracking and kitchen dashboard.

React NativeNode.js

Frequently Asked Questions

Basic ordering websites with payment start from ₹1,00,000. Full-featured platforms with delivery management, kitchen displays, and customer mobile apps range ₹3,00,000-₹12,00,000. Multi-outlet chains with franchise models: ₹15,00,000+.

Yes — your own branded platform means zero commissions on direct orders. Most clients keep aggregators for discovery while nudging repeat customers to the direct platform. Typical saving: 20-25% of gross revenue that would've gone to Zomato/Swiggy.

Yes — cloud kitchen setups with multiple brands operating from a shared kitchen. Each brand gets its own storefront, but inventory, recipes, and kitchen display are unified for efficient operations.

Yes — Petpooja, Posist, UrbanPiper, Torqus, LimeTray, and Rista. Orders from your online platform flow directly into your existing POS, eliminating manual entry and double-billing.

Yes — separate rider apps for delivery staff with order assignment, live navigation, customer contact, order status updates, delivery proof capture, and earnings dashboard. Integrates with your admin panel for fleet management.

Yes — live order tracking with rider location on Google Maps, ETAs based on real traffic, push/SMS/WhatsApp notifications at each stage (placed, confirmed, preparing, out for delivery, delivered).

Yes — QR-code based dine-in ordering where customers scan, browse menu, order directly from their table, and pay via UPI. Reduces waitstaff load and speeds up table turnover. Also handles reservation management.

Yes — WhatsApp Business API integration where customers can browse menu, order, and pay via WhatsApp chat. Ideal for small outlets with strong WhatsApp customer base. Orders still flow into your main dashboard.

Yes — points-based loyalty, referral rewards, first-order discounts, birthday offers, combo deals, flash sales, and percentage/flat discount codes. Everything configurable from your admin panel.

All major Indian payment methods: UPI (PhonePe, Google Pay, Paytm), credit/debit cards, net banking, wallets, and Cash on Delivery with COD reconciliation. Razorpay/PhonePe/Cashfree gateways integrated.

Explore More

Every service we offer, under one roof

From websites to IoT, from CRMs to real-money games — swipe through everything we build for Indian businesses.

01

Website Development

Build fast, secure, and scalable websites. We specialize in responsive web development using React, Next.js and modern frameworks to help businesses grow online.

02

Mobile App Development

Native-feel Android and iOS apps built with React Native and Flutter. Payment, push, analytics, and live tracking — battle-tested for the Indian market.

03

E-Commerce Development

Custom online stores and multi-vendor marketplaces with Razorpay, UPI, COD, GST invoicing and inventory management — designed for Indian buyers.

04

CRM Development

Custom CRMs that replace Excel and SaaS subscriptions. Pipelines, dashboards, WhatsApp and invoicing — owned by you, no per-user fees.

05

CMS Development

Headless and custom CMS so your marketing team ships content without engineering. WordPress, Sanity, Strapi, or purpose-built from scratch.

06

Game Development

Unity, Godot, and HTML5 games — including real-money platforms with tournaments, wallets, and compliant publishing for Android + iOS.

07

Healthcare IT

Patient portals, EMR tools, appointment scheduling and pharmacy systems. Compliance-aware workflows with regional language support.

08

IT Services

End-to-end IT support, cloud migration, DevOps and managed services for Indian SMBs. 24/7 monitoring with fast SLAs and guaranteed uptime.

09

Digital Marketing & SEO

SEO, Google Ads, social media, and content marketing that actually moves the needle for Indian businesses. Data-driven campaigns with weekly reporting — not vanity metrics.

10

Hardware Solutions

Office IT setup, networking, IoT, kiosks and hardware-integrated software builds. GST-compliant billing with complete procurement handled.

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